Refund policy
Returns
At Safe Connect Plus, we stand behind the quality of our products and want every customer to be satisfied with their purchase. If you experience an issue with your order, please reach out to us directly at info@safeconnectplus.com so we can review your situation and determine the best solution.
To be considered for a return, items must be unused, in their original condition, with tags and packaging intact. A receipt or proof of purchase will also be required. Please do not send any items back before contacting us, as unapproved returns cannot be accepted.
Damages & Issues
If your item arrives defective, damaged, or incorrect, please notify us right away so we can evaluate the issue and make it right.
Non-returnable Items
Certain products, including sale items and gift cards, cannot be returned.
Refunds
Approved returns will be refunded to your original payment method after inspection. Once processed, refunds typically appear within 10 business days (depending on your bank or card provider).